What is a Patient Navigator? NEW Health employs a Patient Navigator who can help you navigate the healthcare system and other resources including transportation, food, insurance navigation, and more! Let us connect you with someone who can provide assistance to meet your needs.

What can a Patient Navigator assist with? A Patient Navigator assists patients with a variety of resources, including:

  • Enrolling in health insurance
  • Navigating the healthcare system
  • Connecting with all NEW Health services
  • Transportation resources
  • Food and clothing
  • Identifying housing resources
  • Signing up for phone and internet services
  • Applying for NEW Health's Sliding Fee Discount Program
  • And more!


How much does this service cost?  NEW Health’s Patient Navigator assistance is free to all NEW Health patients!


How to Get Started: To get started with our Patient Navigator service, simply call us at 509.935.6004 or 800.829.6583, option #5. Alternatively, your NEW Health provider can refer you to our Patient Navigator. Our Patient Navigator will work to find a time to meet with you to discuss your individual needs and develop a plan to help you achieve your goals.


Connect with Katherine, our Patient Navigator!