NEW Health is designated as a Patient-Centered Medical Home (PCMH), a team-based model of care led by your primary care provider. Your team provides continuous, coordinated, and evidence-based care throughout to maximize health outcomes. You are at the center of your care team. Your team can create a personalized and coordinated care plan and stay connected via our patient portal messaging and after-hours phone access.
How to optimize your PCMH experience
- Be an active partner in your care: ask questions, communicate your health goals and concerns to your care team members, and inquire about self-management options.
- Provide a thorough health history, including records from prior providers and specialists.
- Collaborate in the development of your care plan and goals and follow your plan of care.
- Keep your scheduled appointments.
NEW Health is committed to continuous quality improvement and a patient-centered approach to care.
More about the PCMH model
In the PCMH care delivery model, patient treatment is coordinated through primary care providers to ensure patients receive the necessary care when and where they need it in a manner they can understand. There are six overarching PCMH themes