NEW Health is designated as a Patient-Centered Medical Home (PCMH), a team-based model of care led by your primary care provider. Your team provides continuous, coordinated, and evidence-based care throughout to maximize health outcomes. You are at the center of your care team.

Because your care is a team-based effort, we invite you to be an active partner in your care; ask questions, communicate your health goals and concerns to your care team members, collaborate in developing your care needs and objectives, and follow your plan of care.

We have many resources for you:

  • After Hours Care

    We know that life is busy so we have designed our After Hours Care with you in mind.

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  • Health Records

    Your health records are easy to access via the patient portal. Our NEW Health patient portal allows 24-hour access to your health information.

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  • Insurance Assistance

    NEW Health accepts and bills all insurance plans. We have Medicare and WA State Medicaid contracted providers at all facilities.

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  • Non-discrimination Policy

    We are dedicated to providing services to patients and visitors in a welcoming manner that respects, protects, and promotes patient rights.

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  • Notice of Privacy Practices

    We understand that health information about you and the health care you receive is personal. We are committed to protecting your personal health information.

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  • Online Scheduling

    No more waiting on hold to schedule an appointment. Schedule and manage your appointments at a time that is convenient for you through our Patient Portal.

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  • Patient Forms

    To assist in preparing for your visit and to save time at check in, we have several forms available to print, complete and bring to your appointment.

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  • Patient Voice

    We are committed to providing quality patient care. Your feedback is vital to achieving this aim. There are a few ways you may provide feedback on your experience at our clinics.

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  • Patients’ Rights & Responsibilities

    The following is a summary of rights and responsibilities that we believe serve as a foundation for a good relationship between patients and staff.

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  • Pay My Bill

    No more waiting on hold to pay your bill. Now you can access the secure online payment portal at a time that is convenient for you.

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  • Resources

    Individual/Family needs often extend to more than medical and dental care. Additional resources are listed here to assist our patients and community members.

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  • Translation Services

    For patients who don’t speak English, translation services are available at all NEW Health clinics.

    Para los pacientes que no hablen inglés, hay servicios de interpretación disponibles en todas las clínicas de NEW Health.

    Пациентам, не владеющим английским языком, во всех клиниках NEW Health предоставляются услуги устного перевода.